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To disrupt your Internet
experience as little as possible we have setup the following maintenance windows when the
system may not be available. These windows will allow us to perform preventative
maintenance on our systems, perform system upgrades/enhancements and any trouble-shooting
which needs to be done at times when the system utilization is typically low. The
schedule is as follows:
Window Type |
Day |
Time |
| Regular maintenance |
Tues/Thur
|
0400 - 0600 |
| Extended maintenance |
Sun |
0400 - 0800 |
| Emergency |
Any |
0400
- 0800 |
The 'Window Types' are defined as
follows:
- Regular maintenance: These windows
are reserved for routine maintenance of Full Radius's software, servers and network
equipment. Any piece of software or equipment may be temporarily unavailable during this
window. Announcements of expected down-time will be made 24 hours in advance.
- Extended maintenance: This window
is defined as the Regular maintenance window. However it will generally be reserved for
operations that will take for a longer period of time (e.g. > 2 hours).
- Emergency: These windows are
reserved to allow Full Radius to do emergency work that is critical to the well-being of
one ore more of Full Radius's services. They will only be used when absolutely necessary
and advanced warning will be given whenever possible.
Please send any questions or comments to support@fullradius.com.
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Members agree to
abide by all Full Radius Policies
© 1999 TCI Consulting, Inc.
489 Common Street, Suite 2D
Belmont, MA 02478
Phone: 617.489.9741
Fax: 617.489.9746
E-Mail: webmaster@fullradius.com |
