Transferring
a Domain Name to Full Radius
1. What's a domain
transfer?
2. Will my domain be unavailable for any length of time?
3. How long do transfers take?
4. How do I initiate a transfer?
5. What information does Full Radius need?
6. What if my email address is not listed as Technical or Administrative
Contact?
1. What’s a domain transfer?
Simply put, a domain transfer is moving your domain
name from one Internet Service Provider (ISP) to another.
A domain "transfer" is actually a
modification to a domain’s information—specifically a change in the primary and
secondary name servers of the domain. Name servers are computers that contain the relevant
information for domains: who handles the mail for the domain, where www.domain.com is,
where ftp.domain.com is, etc.
When you transfer your domain to Full Radius from
another ISP, the InterNIC will change the name servers listed for your domain. That, in
effect, moves the domain over to us and gives us control over where e-mail, www, and ftp
for your domain go.
2. Will my domain be unavailable
for any length of time?
Whenever you transfer a domain, you should expect
the domain to be out of service for 1 to 3 days. If it’s critical that your site
remain up, make sure you check the box labeled "initiate my transfer later."
This will ensure you have a Web site both with your old provider and us. When the transfer
happens (and we have no control over when it happens, see "How are transfers done?),
you will experience a minimal loss of presence. If you check this box we will begin
processing your request for Web space immediately but will wait for you to contact us
before we initiate the domain transfer.
If you’re currently using domain e-mail
aliases or you have an active Web site at http://www.yourdomain.com, the timing of
your transfer may be important. For most customers, there’s no problem with
initiating the transfer immediately.
3. How long do transfers take?
They can take anywhere from two days to two weeks.
Read below to learn how you can speed up this process.
4. How do I initiate a transfer?
The first step is to have Full Radius send a
template to the InterNIC on your behalf. This template will contain the information you
want your domain to reflect when the transfer is completed—our name servers most
importantly.
- Using your Web browser, go to Full Radius’s
Domain Registration page:
https://fixme/webhost/signup/step1.html
- You will see a page that contains a form allowing
you to enter the domain name to be transferred. Enter the domain name, and choose one of
the three options.
- Click the Continue button, and follow the
instructions on the next several web pages.
The result of this process is that Full Radius will
have the information necessary to fill out the template and send it to the InterNIC. The
InterNIC will then send e-mail messages to the listed contacts (3 and 4 in the table
below) asking for their authorization. If either the Administrative or the Technical
contact replies (from the same e-mail address) with an authorization, the InterNIC will
approve the transfer.
5. What information does Full
Radius need?
We did a "whois" lookup on the Full
Radius domain test.com as an example. The bold face information in the left column is an
example of what we need to transfer your domain:
| 1) Registrant: Full Radius
(TEST-DOM)
1430 West AppleGate Street
Wayland, MA 01778
USA |
This is the
organizational owner of the domain. It can be a business or an individual. |
| 2) Domain Name: TEST.COM |
The domain name. |
| 3) Administrative
Contact: Nixon, J. Fred (JFN)
jnixon@FULLRADIUS.COM
508-650-1442 |
This is someone at the
organization who can answer non-technical questions about the domain and the
organization’s planned use for the domain name. |
| 4) Technical Contact,
Zone Contact: Full Radius Domain
Registrar (FULLR-NOC) dns@FULLRADIUS.COM
508 650-1442 |
The Technical Contact
should be someone who can answer technical questions regarding the domain - DNS, e-mail
aliasing, etc. When your domain is transferred to Full Radius, we will become the
Technical Contact for your domain. |
| 5) Billing Contact:
Peavler, K. Anne (KAP4)
peavler@FULLRADIUS.COM
508-650-1442
(FAX) 508-653-4479 |
The Billing Contact is
the person who handles billing issues for the domain. |
6. What if my
e-mail address is not listed as technical or administrative contact?
Contact the listed technical contact for your
domain. This e-mail address should belong to someone who can authorize the transfer for
you. If the technical contact is not available or the information is incorrect, just send
us a fax (508-653-4479) Attn: Domain Registrar) on company letterhead with the following
text:
As an authorized representative for [organization],
the owner of [yourdomain.com], I authorize the transfer of [yourdomain.com] to Full
Radius’s servers.
Then state your reason for the transfer.
If the domain’s Administrative Contact is
changing, you must include the new Administrative Contact information:
- name or title
- telephone number
- a valid e-mail address that works right now
Finally, the document must be signed by an officer
of the organization, and include the printed name, title, and telephone number of this
officer. |
